Ecommerce & Retail

Fewer abandoned carts, faster answers

Launch an AI agent trained on your products and policies to answer questions instantly, reduce tickets, and keep shoppers moving to checkout.

Shoppers asking sizing, shipping, order status, and return policy questions in a chat widget
Problem

Questions kill conversion

Customers expect instant answers while they browse, compare, and buy. Slow replies lead to abandoned carts, higher ticket volume, and costly returns.

Questions stall checkout

Shoppers hesitate when they cannot confirm sizing, fit, materials, delivery dates, or return terms.

Support volume spikes daily

Where is my order, address changes, delivery issues, and promo questions take over your inbox.

Returns are expensive

Confusion around fit, eligibility, and policies leads to avoidable refunds and chargebacks.

Solution

Convert and support

xFlow gives you an AI agent that answers accurately, stays on policy, and helps shoppers buy with confidence while reducing tickets across the order lifecycle.

Instant product answers

Handle questions about sizing, compatibility, materials, and recommendations in real time.

Order support 24/7

Resolve “where is my order” questions, shipping updates, and delivery expectations instantly.

Fewer tickets and refunds

Set clear expectations on returns, exchanges, and eligibility before customers purchase.

Higher conversion rates

Keep shoppers moving from product page to checkout with fast, confident answers.

Any business

DTC, marketplaces, omnichannel, and subscription businesses.

Every channel

Website, product pages, checkout, and post-purchase support.

One experience

One source of truth, one voice, fewer conflicting answers.

How it works

Launch your AI agent in hours

01

Connect sources

Add your product catalog pages, shipping policies, returns, FAQs, and support macros so answers match what you actually offer.

02

Train workflows

Cover order status, shipping timelines, exchanges, refunds, discount rules, and common edge cases like address changes and lost packages.

03

Deploy anywhere

Embed on product pages, cart, checkout, and order tracking so shoppers get answers at the exact moment they need them.

04

Keep improving

Review top questions and drop-offs, tighten your content, and reduce escalations while increasing conversion.

Make customer serviceyour competitive edge

Try Max, our support agent, on real order and shipping questions — then tell us what you need built.

No commitment on the call.

xFlow Assistant

Online

Hi there 👋

I'm the xFlow Assistant. Ask me anything about our agents, pricing, or how we work.