Support that keeps trips moving
Handle booking and post-booking questions with an AI agent that guides travelers through changes and disruptions.
Travel is high-stakes
Customers need clear, immediate guidance when money, timing, and logistics are on the line. Delays and inconsistent answers quickly turn into escalations, lost bookings, and negative reviews.
Peak volume crushes support
Disruptions, seasonal spikes, and promotions create ticket surges your team cannot staff for.
Every wrong answer is expensive
A single policy mistake can trigger refunds, chargebacks, and negative reviews.
Uncertainty kills conversion
You need to be there for last-minute questions about fees, flexibility, and eligibility.
Automate support without losing trust
Deploy an AI agent that stays aligned with your rules and workflows, resolves common issues end-to-end, and hands off smoothly when a human is needed.
Before, during, after
Handle booking questions before purchase, itinerary issues during travel, and follow-ups after the trip. Always on, across time zones and peak periods.
Policy-correct responses
Stay aligned with your change, cancellation, refund, baggage, and add-on rules. Give clear next steps without confusing edge cases or overpromising.
Fewer escalations
Deflect repetitive tickets like fare rules, booking changes, and refund timelines. Route complex cases to agents with full context when needed.
More bookings
Answer last-minute questions about fees, flexibility, and eligibility instantly. Reduce drop-offs at checkout and increase completed purchases.
All travel verticals
Airlines, rail, OTAs, hotels, cruises, car rentals, tours, and activities.
Every channel
Website, help center, booking flow, and in-app support.
One experience
One source of truth, one tone of voice, fewer conflicting answers.
Launch your AI agent in a day
Add sources
Add your help center, policy pages, booking FAQs, fees, fare or package rules, and customer emails so the agent answers based on your real source of truth.
Train on policies
Cover the scenarios that drive volume in travel, like changes, cancellations, refunds, baggage, upgrades, vouchers, and payment issues so customers get clear next steps fast.
Deploy anywhere
Embed the agent across high-intent moments like booking, manage trip, check-in, and support pages so customers can resolve issues without waiting on an agent.
Keep improving
Review top questions, handoffs, and failure points to tighten answers and reduce escalations. Keep your experience consistent during peaks, promotions, and disruptions.
Make customer serviceyour competitive edge
Try Max, our support agent — upload your own policy content and see how it answers — then tell us what you need built.
No commitment on the call.
